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Frequently Asked Questions

    ABOUT THE AMAZING PEOPLE LIBRARY

    1. Who writes the Amazing People Stories?
    2. What are BioViews?
    3. I’m interested in partnering with the Amazing People Club or learning more about available Rights and License opportunities, whom should I contact?
    4. Where can I find a list of all the characters currently featured in the Amazing People Library collection?

    Free Trials

    1. How do I get a free trial subscription?

    Subscriptions

    1. How do I purchase a subscription?

    Accessing The Amazing People Library

    1. Why am I having trouble accessing content?
    2. Can I access Amazing People Library from my home computer, or just at work/on campus?

    System Requirements

    1. Does The Amazing People Library work with all browsers?

    E-Book Basics

    1. What is an e-book?
    2. Can I access my Amazing People Library collection right away?
    3. What can I do with my Amazing People Library collection?
    4. How do I use the search option?
    5. How do I read my eBooks online?
    6. What is the iOffline reader?
    7. How do I add my personal notes throughout the e-book?
    8. How do I bookmark a page?

    Updates and Other Formats

    1. How often will The Amazing People Library be updated?
    2. Will new titles be added to Amazing People Library as soon as they're published?
    3. Can I purchase individual versions of Amazing People Library titles?

    Technical Glitches

    1. What if titles, audio feed or other content are not displaying or playing correctly?

ABOUT THE AMAZING PEOPLE LIBRARY

  1. Who writes the Amazing People Stories?
  2. Dr. Charles Margerison is the founder and author of the Amazing People Library Series.  A Chartered Psychologist and member of the Royal Institution and the Royal Literature Society, he is also the author of more than ten books on management issues. To learn more about Dr. Margerison and his unique writing process, visit http://www.amazingpeopleclub.com/content/meet-author-dr-charles-margerison
  3. What are BioViews?
  4. A BioView® is a short name for a biographical interview and provides an easy way of learning about the people who have made major contributions to our world.  Developed by Dr. Charles Margerison for the Amazing People Library, Bioviews® are based on the known facts of the individual’s life and are written as if the person has given a personal interview. 
    Each story is told in the first person; the unique format and flow enables each person’s story to come alive, as if it is being personally told to you. They reflect the interests, emotions and passions linked to the amazing person’s achievements and provide inspiration and ideas for your own life journey. The Career Notes at the end of each story supply further information on each person’s life, reflecting both their achievements and the recognition they have received. 
  5. I’m interested in partnering with the Amazing People Club or learning more about available Rights and License opportunities, whom should I contact?
  6. Please email Frances Corcoran at frances@amazingpeopleclub.com
  7. Where can I find a list of all the characters currently featured in the Amazing People Library collection?
  8. For a complete list of current stories biographies, click here

Free Trials

  1. How do I get a free trial subscription?
  2. For a free 60-day trial subscription, please complete the Free Trial form on the Subscribe page. You will need to enter a username and password, which you create when you complete the free trial form. The personal trial subscription expires after 60 days and may not be renewed.

    Institutional trial subscriptions can be set up so users throughout your institution can access The Amazing People Library for a defined time period. Please complete the Free Trial form on the Subscribe page in order to set up your free institutional trial.

Subscriptions

  1. How do I purchase a subscription?
  2. For personal, classroom, institutional and consortia subscriptions, please contact us at 

    institutions@amazingpeoplelibrary.com

Accessing The Amazing People Library

  1. Why am I having trouble accessing content?
  2. The contents of The Amazing People Library are available through authentication only. You or your institution may not be subscribed; You can sign up for a trial to get immediate access if you have not previously had a trial subscription.

    You may not have logged in yet. You need to be logged in as a subscriber or authenticated user. Enter your username and password in the boxes in the left area of the home page.

    Even if you have logged in, you may get an error message if your session has timed out. If you have spent a long time reading without clicking on the screen, or if you have stepped away from your session for several minutes, Amazing People Library automatically logs you out.  If you get this message, enter your username and password in the login boxes as usual. Once you have been authenticated and gained access to Amazing People Library again, you may need to initiate the action you had requested before authentication again.
  3. Can I access Amazing People Library from my home computer, or just at work/on campus?
  4. If you have a personal subscription, you can access it from any computer via Username and Password. Institutional subscriptions give access to Amazing People Library based on registered institutional IP addresses and to members of your institution who work off-site via referring URL.

System Requirements

  1. Does The Amazing People Library work with all browsers?
  2. The Amazing People Library works best in following internet browsers

    Windows:
    Internet Explorer -> Version 8.0, 9.0
    Firefox -> Version 16
    Google Chrome-> Version 23
    Opera-> Version 12

    Mac:
    Safari: Version 5.3
    Firefox: Version 16
    Opera: Version 12

    Also It has been tested with the above browsers. If you notice that something appears not to work correctly with your browser or audio feed, please notify us using the Feedback and Support link on the left panel of all content screens. 

E-Book Basics

  1. What is an e-book?
  2. An e-book (short for electronic book) is an e-text that forms the digital media equivalent of a conventional printed book, often restricted with a digital rights management system. The e-books in our collection are electronic versions of the printed books which can be read on a personal computer or other devices that support Adobe's Flash Player.
  3. Can I access my Amazing People Library collection right away?
  4. Yes! Our collection is available instantly on purchase; with no wait time for shipping or other delays
  5. What can I do with my Amazing People Library collection?
  6. In addition to zoom, reading, and downloading, eBooks are fully searchable and users can annotate, bookmark, and highlight them. Users can search for terms in a single book or across the collection. Users can also print a limited number of pages.
  7. How do I use the search option?
  8. Type a search term or phrase in the search text box and click on ‘Go’ to search the e-book content. Your search results will appear in a column on the right-hand side of the page. Specific search terms usually result in more targeted results. Note: The search option is disabled when viewing the book in the full-screen mode
  9. How do I read my eBooks online?
  10. Simply go to the Amazing People Library using your web browser, login, click on Bookshelf, select the book you wish to read and click "Read It."
  11. What is the iOffline reader?
  12. iOffline reader is a computer application for Windows PCs that allows you to read your books offline. It functions similarly to the web based online reader. Please note that the iOffline reader does not work on tablets unless it is running Windows.

    When you use iOffline reader for the first time, you need to provide:
       
    Account URL – www.amazingpeoplelibrary.com

    Username - Enter your account name
      
    Password – Enter your password
       
    The iOffline reader will verify your account details. If the account details are correct, the reader will   continue to load. Once loaded, you can see all the books that you have subscribed online with a download link for offline reading.

  13. How do I add my personal notes throughout the e-book?
  14. Right click on content to which you want to add notes and choose 'add notes' from the option list. You can check for these notes in the 'My notes' segment in your 'My Folder' page.
  15. How do I bookmark a page?
  16. The top panel in the reader has the Bookmark option. Clicking on it will bookmark the page being currently viewed. You can check for the pages that have been bookmarked in the 'My Bookmarks' segment in your 'My Folder' page.

Updates and Other Formats

  1. How often will The Amazing People Library be updated?
  2. The author and editors are continuously working to identify new and revised content, and new or updated stories will be added on an ongoing basis.
  3. Will new titles be added to Amazing People Library as soon as they're published?
  4. Yes and these titles will also feature in the New Arrivals section on our home page. Also, we welcome recommendations of new amazing people to consider. Please email us with your suggestions at suggest@amazingpeoplelibrary.com
  5. Can I purchase individual versions of Amazing People Library titles?
  6. We offer digital versions featuring Amazing People for individual sale; visit us at www.amazingpeopleclub.com for more information on our global distribution partners.

Technical Glitches

  1. What if titles, audio feed or other content are not displaying or playing correctly?
  2. If you notice that something appears not to work correctly with your browser or audio feed, please notify us using the Feedback and Support link on the left panel of most content screens.